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Responders report that security is an important criteria when considering what network system to buy. An attack through “physical intrusion” is high on the list of concerns among the responders, although most businesses appear to be prepared to deal with any breach of security should it arise. Other concerns include attack by Spam/Spit or DoS attacks. Most responders feel that it is the responsibility of network operators to be up to date with security and supply solutions.

Here are the responses to each of the network security questions:

Question One
Happily 81% of responders’ networks have never been compromised by a security failure in the 12 months up to the middle of September this year. Five networks have suffered one or two security failures. Sadly, one business’s network had been compromised more than 3 times.

In the last 12 months how often has your network been compromised by security failure?
Answer Options Response % Response Count
Never 81.25% 26
Once 9.38% 3
Twice 6.25% 2
Three Times 0.00% 0
more than three times 3.12% 1
  Answered 32
  Skipped 1

Question Two
When asked about the commercial impact on their business of security breaches 75% of the responders reported no security breaches. Of those that had suffered a breach of security, there was minimal, or no commercial impact.

On a scale of 1-5 what has been the commercial impact on your business by security breaches?
Answer Options Response % Response Count
there have been no security breaches 75.00% 24
no commercial impact 12.50% 4
minimal commercial impact 12.50% 4
serious commercial impact 0.00% 0
critical commercial impact 0.00% 0
  Answered 32
  Skipped 1

Question Three
When it comes to the criteria that people use to make their buying decisions 37% of responders cited “security” as “most important” with total of 59.2% of responders selecting scores of 4 or 5.

“Cost/price” seems to be reasonably important, although not overwhelmingly, with 50% selecting scores of 4 or 5. 34.5% of responders see “speed to market” as being “least important”. “Flexibility” appears to be less important to responders (a combined score of 31% for scores 4 or 5 (most important)) compared with “Quality of service” where 40% of responders selected scores 4 or 5 (most important).

One responder also said that “Committed Service Level Agreements” are important criteria in the buying decision process.

Please rank in order of importance (where 1 is the least important and 5 is the most important) each of the following criteria that your customers use to make their buying decisions.
Answer Options 1. 2. 3. 4. 5. Response Count
A. cost/price 2 3 8 5 8 26
B. security 2 3 6 6 10 27
C. QoS 6 7 5 10 2 30
D. flexibility 5 10 5 5 4 29
E. speed to market 10 5 6 5 3 29
Other (please specify) 1
    answered questions 31
    skipped questions 2

“Security” becomes even more important for those businesses where there have been no security breaches with 50% rating “security” as “most important” and 68.8% of responders selecting scores of 4 or 5.

Please rank in order of importance (where 1 is the least important and 5 is the most important) each of the following criteria that your customers use to make their buying decisions. Responses from people declaring there have been no security breaches in the previous 12 months.
Answer Options 1. 2. 3. 4. 5. Response Count
A. cost/price 0 2 6 4 4 16
B. security 0 2 3 3 8 16
C. QoS 5 4 3 5 1 18
D. flexibility 3 8 2 2 2 17
E. speed to market 8 1 4 4 1 18
Other (please specify) 1
    answered questions 18
    skipped questions 1

Question Four
Reaction to whether migration to IP centric networks has affected network security appears to be mixed with 50% of responders saying “security is neither better nor worse”. However, almost 11% of responders say that “security is significantly better” and only 4% say “security is significantly worse”.

On a scale of 1-5 how has the migration to IP centric networks affected network security?
Answer Options Response % Response Count
1. security is significantly better 10.71% 3
2. security is marginally better 21.43% 6
3. security is neither better nor worse 50.00% 14
4. security is marginally worse 14.29% 4
5. security is significantly worse 3.57% 1
  Answered 28
  Skipped 5

Question Five
Concerns about current or future threats to responders’ networks exist with 46% of responders feeling “quite worried” and 15% feeling “very worried”. No responders reported to be “extremely worried”.

On a scale of 1-5 how has the migration to IP centric networks affected network security?
Answer Options Response % Response Count
1. not at all worried 0.00% 0
2. slightly worried 38.46% 10
3. quite worried 46.15% 12
4. very worried 15.38% 4
5. extremely worried 0.00% 0
  Answered 26
  Skipped 7

The proportion of responders who feel “quite worried” increases to nearly 53% of those businesses that have not had a security breach in the last 12 months.

On a scale of 1-5 how worried are you about current or future threats to your networks? Responses from people declaring there have been no security breaches in the previous 12 months.
Answer Options Response % Response Count
1. not at all worried 0.00% 0
2. slightly worried 36.84% 7
3. quite worried 52.63% 10
4. very worried 10.53% 2
5. extremely worried 0.00% 0
  Answered 19
  Skipped 0

Question Six
Overall “physical intrusion” is cited by responders as the most concerning type of attack with 61.5% of responses. “Spam/Spit” and “DoS attacks” rank equally with 50% of responders choosing these types of attack. Attacks by “Skype” are seen as the least concerning with just two responders selecting this type. No “other” types of attack were reported as being of concern.

In the last 12 months how often has your network been compromised by security failure?
Answer Options Response % Response Count
1. not at all worried 50.00% 13
2. slightly worried 50.00% 13
3. quite worried 23.08% 6
4. very worried 7.69% 2
5. extremely worried 61.54% 16
Other (please specify) 0
  Answered 26
  Skipped 7


Question Seven
50% of responders say that their network is “very prepared” to deal with a current or future threat. 11.5% of responders confidently say that their network is “extremely prepared”.

Which types of attacks concern you the most? (Select all that apply)
Answer Options Response % Response Count
1. not at all prepared 0.00% 0
2. poorly prepared 11.54% 3
3. reasonably prepared 26.92% 7
4. very prepared 50.00% 13
5. extremely prepared 11.54% 3
  Answered 26
  Skipped 7

Of the responders that have not had a security breach 63% say their network is “very prepared” to deal with a current or future threat.

On a scale of 1 - 5 how prepared is your network to deal with current or future threats? Responses from people declaring there have been no security breaches in the previous 12 months.
Answer Options Response % Response Count
1. not at all prepared 0.00% 0
2. poorly prepared 5.26% 1
3. reasonably prepared 21.05% 4
4. very prepared 63.16% 12
5. extremely prepared 10.53% 2
  Answered 19
  Skipped 0

Question Eight
Responders are quite clear that “the network operators” have responsibility to keep ahead of network security and supply solutions.

Who's responsibility is it to keep ahead of network security and supply the industry solutions?
Answer Options Response % Response Count
A. the network operators 65.22% 15
B. software engineers 21.74% 5
C. equipment manufacturers 13.04% 3
Other (please specify) 3
  Answered 23
  Skipped 10

One responder suggested that there is a shared responsibility between the network operators, the software engineers and the equipment manufacturers. Other responders suggested that there is a responsibility on the “Users” as well as the “Director of Security” (or equivalent) to keep ahead of network security.

Question Nine
42% of responders agree that most collocation of interconnection facilities have enough security integrity although a further 35% are “not sure” there is enough.

Do most collocation of interconnection facilities have enough security integrity to minimise the risk of physical intrusion?
Answer Options Response % Response Count
Yes 42.31% 11
No 23.08% 6
Not Sure 34.62% 9
  Answered 26
  Skipped 7

Question Ten
In the selection of collocation or interconnection facilities the “physical security layer” is rated as “very important” or “critically important” by 73% of the responders.

On a scale of 1-5 how important to you is the physical security layer in the selection of collocation/interconnection facilities?
Answer Options Response % Response Count
1. not at all important 0.00% 0
2. slightly important 0.00% 0
3. quite important 26.92% 7
4. very important

42.31%

11
5. critically important 30.77% 8
  Answered 26
  Skipped 7

 


 

 
     
 
 
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Surf Telecoms Western Power Distribution, Venture Way, Priors Wood Industrial Estate, Tauton, Somerset TA2 8DG tel. 01823 348 710  fax. 01823 348 688
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